Digital Modernization‍‍

"IBTS is a not-for-profit company providing support to the Federal government and several local municipalities across the country to strengthen and better manage their building department services. To improve our service offerings, IBTS engaged Allwyn Corporation to modernize one of our customer support applications. Allwyn utilized an Agile methodology for our engagement, working alongside us at each step. The new platform has resulted in both increased productivity and higher cost efficiency for the IBTS team and more flexibility for external users submitting their requests, including online payment processing and a self-service portal for status checks and modifications to customer orders. Allwyn was also very responsive during the warranty period and helped us transition seamlessly to the new system. We highly recommend Allwyn for their professionalism, experience, project management skills, technical ability, flexibility and customer dedication."